About Us

Our Mission

Our mission is to empower businesses with cutting-edge technology solutions that drive growth, enhance efficiency, and ensure security. We are committed to delivering excellence through our wide range of services, which include fire safety and protection solutions, CCTV surveillance systems, access control, and time attendance systems, as well as web and software development.

Our Vision

Our vision is to be a leader in the IT solutions industry, recognized for our innovative approach, technical expertise, and unwavering commitment to client satisfaction. We strive to create sustainable value for our clients by continuously adapting to the evolving technological landscape.


Leading the Way in Web & Software Development

At BAITS, we deliver cutting-edge web and software development solutions that drive innovation and business success. Discover how our expertise and advanced technologies can transform your digital landscape.

Frequently Asked Questions

Have questions? We’ve got answers. Check out our FAQ section below to learn more about BAITS’ services, support, and expertise. If you need further assistance, don’t hesitate to contact us directly.

All prices are excluding VAT and TAX. A minimum 60% payment should be made in advance for hardware and (100% payment in advance for cards) along with work order & rest 40% of the amount should be adjusted after delivered project. All payment should be made through account payee cheque/ cash cheque/ cash in favor of Bangladesh Associate of IT Solution.

One year free (maximum 2 times) tech support and after that, the client is required to maintain service contract fixed up by mutual understanding.

12 Months only from the Handover date for any Manufacturing defects only, Thunder, Physical Damage and Burn won’t be warranty covered. Warranty will be void if sticker open and/or burn, and non-warranty products are the Power supply/Adapter, Cable, Mounting Stand, Connector, Mouse and also any Remote. And three month of software modification will be void if any temperament is noticed.

15 days from the proposal submission date.

Delivery & installation will be done after confirmation of work order. Customers are requested to provide full support giving the required data without any delay.

Any request for modification is required to be placed in writing. The warranty will be invalid if any modification is made without our permission.

If a customer is satisfied with installation, test & trial, it will be certainly treated that the full Systems have been handed over properly. The client is required to sign a job completion certificate.

End user will provide the mobile and internet connection (as require), the warranty will be void if sticker open and/or burn or any type of physical damage. Non-warranty products are cable, remote, mouse, power supply/adapter, wall mounting stand, any connector.



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